Hospitality Industry

We implement ERP, payroll, and HR systems that keep South African hospitality businesses compliant, efficient, and ready to grow.

Right-Sized Systems
ERP and finance built for hospitality
Global Expertise
Hospitality specialists across three continents
INDUSTRY SOLUTIONS

Solutions Built for Hospitality

Hospitality runs on tight margins, seasonal demand, and complex multi-entity operations. We build financial systems and provide the outsourced finance expertise to keep pace with all of it.

System Design & Implementation

Implement cloud-based financial systems configured for hospitality operations, from single venues to multi-property groups.

  •  Sage Intacct and Sage 300 People configured for hospitality reporting
  • Multi-entity setup for hotel groups, franchises, and management companies
  • Real-time visibility across properties, departments, and cost centres

 

Integration & Automation

Link your POS, PMS, payroll, and finance systems to eliminate manual data entry and reconciliation across properties.

  • POS and PMS data synced directly into your finance system
  • Automated tip pools, night shift allowances, and payroll calculations
  • Multi-property consolidation without manual spreadsheets or data duplication

 

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Outsourced HR & Payroll

Hospitality payroll in South Africa is complex. Bargaining councils, employment equity, and service charges all need the right system.

  • Bargaining council rules and SARS obligations applied automatically
  • Night shift allowances and service charges calculated per employee
  • Employment equity reporting built into your payroll system
INDUSTRY DASHBOARDS

Visibility That Drives Better Decisions

Real-time dashboards built around the metrics that matter most in hospitality: occupancy, margins, labor costs, and revenue by department.

Revenue Per Available Room

Occupancy and Revenue Tracking

  • RevPAR and ADR tracked in real-time
  • Occupancy rates by property and period
  • Booking trends compared to historical data
Labor Cost Ratio

Labor Cost Under Control

  • Labor costs tracked against revenue in real-time
  • Shift pattern analysis by department and role
  • Overtime and allowance visibility at a glance
Food Cost Percentage

Food and Beverage Margins

  • Food and beverage costs by outlet
  • Prime cost tracking against revenue benchmarks
  • Profitability by department and category
Month-End Close

Faster, Cleaner Financial Close

  • Automated accruals and departmental allocations
  • Consolidation without manual spreadsheet intervention
  • Board-ready reports on day two
TECHNOLOGY

Software Built for Hospitality Finance

We work with best-in-class platforms designed to handle multi-property complexity, tight margins, and fast-moving hospitality operations globally.

Sage Intacct

Sage Intacct is a cloud accounting platform that automates financial processes, delivers real-time insights, and helps businesses scale with control.

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Sage 300 People

Streamlines your HR and payroll operations with flexible configurations, tools for compliance, and full integration capabilities for those with complex organizational needs.

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Sage Premier HR & Payroll

Delivers reliable, desktop-based payroll processing with strong compliance tools and full backend access to enable custom reporting and hands-on data control.

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Quickbooks

Simplifies all bookkeeping, invoicing, and reporting processes for small to mid-sized businesses, offering real-time financial visibility and helpful automation features.

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4flow

4flow provides advanced logistics software that improves network planning, reduces operational costs, and helps businesses streamline global supply chain processes.

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Sage 300cloud

Addresses all your ERP needs with stronger accounting, inventory, and operations management - ideal for organizations requiring hybrid or on-premise deployment.

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HOSPITALITY SECTORS

Every Corner of Hospitality

From boutique hotels to national restaurant chains, we build financial systems and deliver outsourced finance for hospitality at every scale and in every market.

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Hotels & Resorts

Revenue and occupancy data tracked in real-time across single and multi-property hotel operations.

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Restaurants & Cafes

Food cost management, tip compliance, and POS integration for high-volume restaurant and cafe operations.

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Hospitality Groups

Multi-entity consolidation and group-level financial reporting for branded hospitality collections and multi-brand franchise operations.

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Conventions & Events

Financial management for large venues managing diverse revenue streams, high staff volumes, and complex billing.

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Boutique Properties

Right-sized systems that give independent operators the same financial clarity as major hospitality chains.

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Food & Beverage

Integrated procurement, inventory, and cost management for food and beverage operations at any scale.

Why US

We Know Hospitality Finance

We’ve built financial systems across three continents and delivered outsourced finance for hotels, restaurants, and hospitality groups. We know where it gets complicated.

SA Market Expertise

We understand B-BBEE, bargaining councils, employment equity, and the SA hospitality landscape from the ground up.

Process First

Fix the process before automating it. Better design produces better outcomes than just better software.

Certified Consultants

22+ Sage-certified consultants with hands-on hospitality implementation experience across South Africa.

Proven in the SA Market

We've helped hospitality businesses across South Africa cut payroll errors, close faster, and comply with confidence.

Our Clients

Trusted by the Best

We’re proud to support the teams behind these logos. Long-term partnerships built on trust, capability, and results that hold up.

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GET STARTED

Build a System That Keeps Up

How We Work

Three Steps to a Better System

We take time to understand what’s not working, then build practical systems that fix it and keep it fixed.

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Discovery

We dig into what’s slowing you down, pinpointing messy processes, gaps, and what’s getting missed or duplicated.

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Scope & Proposal

We outline what needs fixing, what it’ll take, and what a better setup looks like.

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Onboarding

We get your team aligned, systems configured, and workflows in place, without confusion, rework, or wasted time.

FREQUENTLY ASKED QUESTIONS

We’ve Got The Answers

Do you understand South African hospitality compliance?

Yes, and it goes beyond general accounting knowledge. South African hospitality sits at the intersection of some of the country’s most complex compliance requirements.

On the payroll side, most hospitality workers are hourly, which means variable earnings including night shift allowances, service charges, and tip distributions. Bargaining council rules govern many of these calculations, and getting them wrong exposes you to penalties from multiple directions.

Employment equity reporting is a statutory requirement for most businesses, and the hospitality sector is no exception. We build the reporting tools directly into your HR system so data is captured correctly at source rather than assembled manually at reporting time.

SARS obligations, tax deductions, and audit-readiness are built into our system design from day one. Cloud-based platforms auto-update when legislation changes, so your team doesn’t have to track every amendment manually.

Which Sage products work best for hospitality?

It depends on your size and what you need, but here’s how we think about it.

Sage Intacct is best for mid-market and growing hospitality groups that need multi-entity consolidation, dimensional reporting, and real-time financial dashboards. If you operate across multiple properties or brands, Intacct gives you group-level visibility without losing granularity at property level.

 

For payroll and HR, Sage 300 People is our primary recommendation for South African hospitality. It handles bargaining council rules, employment equity reporting, night shift allowances, and SARS compliance. For smaller operations, Sage Premier HR & Payroll is a solid alternative.

We don’t recommend software before understanding your business. The right fit depends on your size, complexity, and where you want to be in three years.

How does implementation work for SA businesses?

We follow a structured process that’s been refined across 1,000+ implementations.

It starts with discovery. We spend time understanding your current systems, your workflows, and where things are breaking down. In hospitality, that usually means manual payroll calculations, disconnected POS and finance systems, and month-end processes that take far too long.

The design phase is where we invest the most time. South African hospitality has specific requirements that need to be built into the system from the start: bargaining council rules, employment equity modules, and local tax structures. Rushing this phase is the most common and most expensive implementation mistake we see.

Onboarding and training follow. We configure the system, integrate your existing platforms where relevant, and train your team before go-live.

After go-live, we come back. We run a control check, verify the KPIs we set out to improve have moved, and confirm the system is working as designed.

Can you handle multi-property reporting for SA groups?

Yes. Multi-entity financial management is one of our core strengths, and it’s particularly relevant to South African hospitality groups.

We configure your system so group leadership sees a consolidated financial picture in real-time while property managers only access data relevant to their location. Inter-company transactions are automated. Month-end consolidations that once took days now happen continuously.

How do you handle bargaining council payroll rules?

Carefully, and by building the rules into the system rather than relying on manual calculation.
South African hospitality falls under several bargaining councils depending on the sector and province. Each has its own minimum wage schedules, allowance structures, and leave provisions. Getting these wrong isn’t just an administrative problem. It exposes you to back-pay claims, penalties, and reputational damage.

Our approach is to configure your payroll system to apply the relevant bargaining council rules automatically at the point of calculation. Night shift allowances, overtime rates, and service charge distributions are handled by the system, not by a payroll administrator working from a spreadsheet.

Cloud-based systems like Sage 300 People update automatically when legislation or council agreements change. Your team doesn’t need to track every amendment. The system does it for you.
The result is accurate payroll every time, a clean audit trail, and compliance you can demonstrate rather than just claim.