Why would a $3 million construction company invest in enterprise-level software like Sage Intacct? For Josh Smyser, owner of TNT Tuckpointing, the answer lies in “modern architecture” and the ambition to scale.

In this episode, Josh joins Matt and Emily to share his unique journey from Big Four CPA to taking over his father’s masonry business. He breaks down the tech evolution of TNT—moving from QuickBooks to Sage 100, and finally to Sage Intacct—to solve the data silos that plague contractors. Josh details his “best of breed” tech stack, including Procore for project management, Ramp for expenses, and Salesforce for CRM, explaining how open APIs are paving the way for his future AI strategies.

Why tune in? This isn’t just a tech talk; it’s a masterclass in small business resilience. Josh opens up about navigating personal tragedy, surviving aggressive low-ball competitors, and why even small contractors need to think big about their data infrastructure. Plus, you’ll hear a dad joke from Josh’s triplets that is… delightfully inappropriate.

Speakers

  • Emily Madere
  • Matthew Lescault
  • Josh Smyser

Related Industries

  • Construction & Real Estate (CRE): The central theme of the episode. Josh discusses specific challenges like job costing, prevailing wage payroll, and integrating field data with financial data.
  • Masonry & Restoration: The specific trade niche of TNT Tuckpointing, highlighting seasonal workflow challenges.

FAQ: What Did That Mean?

  • VAR (Value Added Reseller): Josh mentions his VAR, Bangert, who helped implement Sage Intacct using a “guided” self-implementation model better suited for his timeline.
  • Procore: A leading construction management software that TNT integrates directly with Sage Intacct to sync project financials and field data.
  • Ramp: A corporate card and expense management platform that Josh credits with saving significant time on approvals compared to previous solutions.
  • MuleSoft: A middleware automation platform owned by Salesforce. Josh mentions using this to connect Salesforce, Procore, and Intacct to prepare for “Agentic AI” workflows.