Sage Partner Support Services
Offering flexible, behind-the-scenes support for Sage Intacct partners, we help firms to deliver better outcomes through expert implementation, co-selling, and post-go-live services.
WHAT WE DO
Guiding Sage Partners Throughout
We support Sage clients and partners with implementation, optimization, and everyday answers—without the wait or complexity.
Discovery & Co-Selling
We help partners to scope their client needs, shape messaging, and support sales conversations behind the scenes.
Implementation Delivery
Our team handles full Intacct implementations as a subcontractor on behalf of the accounting firm or VAR.
Post-Go-Live SLAs
We offer module builds, reporting, and ongoing support to keep your clients successful long after implementation.
Global Program Experience
We proudly support partners in the US, Canada, Africa, and the Middle East across SI, VAR, and Master VAR programs.
Our Clients
Trusted by the Best
We’re proud to support the teams behind these logos. Long-term partnerships built on trust, capability, and results that hold up.
GET STARTED
Get real answers from a Sage partner.
FROM CHALLENGE TO CHANGE
View all Success Stories
Success Stories
We want the world to see how virtually anything is possible with the right tools, solutions, support, and, of course, expertise
How We Work
Three Steps to a Better System
We take time to understand what’s not working, then build practical systems that fix it and keep it fixed.
Discovery
We dig into what’s slowing you down, pinpointing messy processes, gaps, and what’s getting missed or duplicated.
Scope & Proposal
We outline what needs fixing, what it’ll take, and what a better setup looks like.
Onboarding
We get your team aligned, systems configured, and workflows in place, without confusion, rework, or wasted time.
FREQUENTLY ASKED QUESTIONS
Sage Partner Support FAQs
Using Sage but need smarter support? These are the questions partners bring us first.
When should a Sage partner bring TydeCo™ in?
TydeCo™ can resolve, fix, and address several issues, for example, rapid expansion. In this case, your pipeline is strong, but it’s getting tougher and tougher to deliver on time. As a subcontractor, we can give you a hand without increasing headcount.
Perhaps your business is going through changes and you’re almost but not quite ready to step up from your legacy Sage system. We can bridge the gap to ensure you stay compliant with regulations, while planning your move to the cloud.
You’re seconds from a complex deal, but you don’t have the depth for sharper discovery and scoping. Clarifying your statement of work and a clear delivery plan can help you win work and keep cash flow ticking over.
Rapid expansion means you need to extend coverage across regions and time zones. We provide the support needed to maintain consistent service without jumping the gun and hiring new staff before revenue data is in.
What ongoing partner support can you expect?
We pride ourselves on our ongoing partner support for Sage clients. It starts when a named consultant is assigned to your project. They learn your playbook and work to understand your team and the context in which they work.
It includes custom module builds with tailored dashboards and some tweaks to your SLA to help you up your game.
Your brand is always client-facing, no matter where we are in the process. This is important for maintaining client relationships and ensures consistency in documentation after integration or other transformations.
We’re your one-stop-shop for legacy and cloud support. You enjoy consistent work philosophies and methods (predictability is good). You don’t have to switch between support providers, so there are fewer handoffs and touchpoints, and fewer errors.
We schedule quarterly reviews on tickets and client health to ensure everything is hunky dory. If actions are required, we hold off until you give the green light for them to be client-facing.
